Family Tree Maker 2014 Patch Update ( or

FTM 2014 version numberSome issues have been discovered in Family Tree Maker 2014, and their programmers have been working on fixes which are included in this patch update. Covering general bug fixes, and also TreeSync, this is an update that everyone with FTM 2014 should do.

Although updates to Family Tree Maker 2014 usually install automatically, some users may need to manually update Family Tree Maker to the latest update, which is version for the 32-bit patch and version for the 64-bit patch. Click here for step-by-step screenshots for auto updating. But if it doesn’t auto-install, below are the details for manually updating.

If you do not receive an update notification and you are not running version number or, you will need to install the latest update.

Confirm what version of Family Tree Maker you are running by clicking on “Help” and then selecting “About Family Tree Maker”. A window will come up that lists which version of Family Tree Maker you are currently running, similar to the one pictured here.

If your installed version of Family Tree Maker 2014 is not version (32 bit) or (64 bit) you can download the latest patch here:
32-bit patch here, (.zip) or (.exe)
64-bit patch here, (.zip) or (.exe)
Close Family Tree Maker
Unzip the file, if needed
Run the .exe file

Note: If you are using Windows Vista, Windows 7 or Windows 8 you may need to open the file as an administrator. To do this, please right click on the .exe file mentioned in step 4. A drop down menu will be displayed. Please select Run as Administrator.

Note: When installing the executable patch, you may be asked to locate the file to patch. You can select either the Family Tree Maker shortcut located on the desktop or the ftm.exe file which should be located in the C:\Program Files\Family Tree Maker 2014 folder.

Open Family Tree Maker 2014, but do NOT open any trees yet
Click the Help menu item at the top of the program
Click About Family Tree Maker from the drop down menu
On the Product Information tab there is a version number. If the update was successful the version number will be for the 32-bit and for the 64-bit
If no notification is displayed and your product version is not or then please do a manual install as described above

It is important that this update be run. It contains the following important improvements to the Family Tree Maker 2014 product:
– TreeSync improvements
– General bug fixes

11 thoughts on “Family Tree Maker 2014 Patch Update ( or

  1. I am still awaiting your email you sent after I called to to ask how to fix/get Family Tree Maker 2014 to
    open up since the Patch Update……the program will not open.

  2. Ken I’ve now sent you an email directly.

  3. patch is not working want to install 2014 key will not work please send new key code please thank you

  4. Hi Kim, as this is a technical issue, you will need to get in touch with Ancestry customer service directly. You can find contact details for them here:

  5. LeeAnne Poole says:

    Patch failed to install, said I need to use administrator option. I have done that, but program now fails to launch.

  6. program will not open please reply

  7. Audrey, you would need to contact Ancestry’s tech support, and tell them exactly as what stage it’s not working, and if you are getting any error message. They can talk you through it.

  8. Shirley Sinclair says:

    I need an update for windows 10 compatible with FTM. It won’t open and it asks for a key code???

  9. Hi Shirley, it will depend on what version of FTM you have to as if it is even compatible with Win 10, as not all versions are. You can always get in touch with Anestry’s tech support team if you need further help:

  10. Anita G Lunn says:

    I tried to download the required patch. I have windows 10. The patch failed to work, as FTM will not open. This just happens as Ancestry drops FTM.

  11. Anita if you are still having problems, you’ll need to get in touch with Ancestry’s tech support team. You can find their details here:

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