Activating Your Free Ancestry Subscription within Family Tree Maker

How do I activate my free Ancestry subscription that came with my Family Tree Maker program?
We do get asked this question reasonably regularly, so feel that it is useful to put it as a blog post. The answer can be found on the Family Tree Maker website, but you do have to know where to look for it, as it’s not that that easy to find. The answer below applies to activating the Ancestry subscription in Family Tree Maker 2009 and 2012 PC versions, as well as Family Tree Maker for Mac and Family Tree Maker for Mac 2 versions.

Activating Your Subscription on a Windows PC

1. Click Help>Activate Ancestry Subscription. The Welcome window opens.
2. Click Activate Subscription.
3. Enter the username and password you use for your Ancestry.com membership and click Continue.
4. If you have more than one Ancestry account, you will need to choose the account you want to use.
5. Allow Ancestry.com to save your login information and click Continue.
6. Click Finish to complete the activation.

Activating Your Subscription on a Mac

1. Click Family Tree Maker>Activate Ancestry Subscription. The Welcome window opens.
2. Click Activate Subscription.
3. Enter the username and password you use for your Ancestry.com membership and click Continue.
4. If you have more than one Ancestry account, you will need to choose the account you want to use.
5. Allow Ancestry.com to save your login information and click Continue.
6. Click Finish to complete the activation.

2 Comments Post a Comment
  1. Ray Wilson says:

    Yesterday, I installed Family Tree Maker 2012 Platinum on to my PC. Everything was proceeding well fo a time, ie after having to disable the firewall on my Norton 360 which I do very reluctantly. However, the real trouble started after trying to activated my free 6 month membership of ancestry UK particularly when asked to submit credit card details! Justification for this seemed to be gauranteeing uninterupted provision of service which I thought was very poor and shallow and roused grave concerns and suspicions. Does this mean that my membership is not activated? Note that I do not see why I should provide the important details details when and if I decide to continue membership.

    Note also that registration has not been been automatically acknowledged by email which surprised me.

    I look forward to your reply.

    Ray Wilson

  2. Alona Tester says:

    Hello Ray, I can’t say that I’ve heard of that happening at all before – it sounds bizarre. As this is a tech support issue you’d need to contact Ancestry regarding this directly, and they’ll be able to help you. You can find the contact information for your country here: http://www.familytreemaker.com/Support/Contact.

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