http://www.gouldgenealogy.com/2010/03/how-to-activate-your-free-ancestry-subscription-that-comes-with-family-tree-maker/ Genealogy and history news and product announcements for Australians Wed, 08 Feb 2012 08:34:58 +0000 hourly 1 http://wordpress.org/?v=3.3 http://www.gouldgenealogy.com/2010/03/how-to-activate-your-free-ancestry-subscription-that-comes-with-family-tree-maker/comment-page-1/#comment-156 Alona Tester Thu, 01 Apr 2010 10:38:28 +0000 http://www.gouldgenealogy.com/?p=330#comment-156 Denise, I'm sorry to hear that you're having issues getting your subscription activated. I'm not sure if you're in Australia or not, but if so, unfortunately there is no official support for the program from the publishers here in Australia. I would be directing this query to FTM Support in the US http://www.familytreemaker.com/Support/Contact.aspx. Alternatively if you are in Aus, there are FTM User Groups in some Aus states (Qld, NSW & Vic) you may find getting in touch with them of use. If neither of those work for you, get on to the FTM Message Board http://boards.rootsweb.com/topics.software.famtreemaker/mb.ashx, and ask there. Someone will be able to help you :-) Denise, I’m sorry to hear that you’re having issues getting your subscription activated. I’m not sure if you’re in Australia or not, but if so, unfortunately there is no official support for the program from the publishers here in Australia. I would be directing this query to FTM Support in the US http://www.familytreemaker.com/Support/Contact.aspx.
Alternatively if you are in Aus, there are FTM User Groups in some Aus states (Qld, NSW & Vic) you may find getting in touch with them of use. If neither of those work for you, get on to the FTM Message Board http://boards.rootsweb.com/topics.software.famtreemaker/mb.ashx, and ask there. Someone will be able to help you

]]> http://www.gouldgenealogy.com/2010/03/how-to-activate-your-free-ancestry-subscription-that-comes-with-family-tree-maker/comment-page-1/#comment-155 Denise Hollingworth Thu, 01 Apr 2010 09:54:02 +0000 http://www.gouldgenealogy.com/?p=330#comment-155 Whether it be the US version or the Australian version, I am finding it impossible to activate the subscription I recieved when purchasing FTM2010 Platinum Edition. It was certainly easier getting help to purchase the product than it is to find out why I don't now have access to what I purchased. Whether it be the US version or the Australian version, I am finding it impossible to activate the subscription I recieved when purchasing FTM2010 Platinum Edition.
It was certainly easier getting help to purchase the product than it is to find out why I don’t now have access to what I purchased.

]]> http://www.gouldgenealogy.com/2010/03/how-to-activate-your-free-ancestry-subscription-that-comes-with-family-tree-maker/comment-page-1/#comment-149 Alona Tester Fri, 26 Mar 2010 04:45:07 +0000 http://www.gouldgenealogy.com/?p=330#comment-149 David, it depends on which FTM package you buy as to which Ancestry subscription comes with it. The US versions of FTM obviously come with Ancestry.com, the AU/NZ versions come with Ancestry.com.au and the UK versions of FTM come with Ancestry.co.uk subscriptions. David, it depends on which FTM package you buy as to which Ancestry subscription comes with it. The US versions of FTM obviously come with Ancestry.com, the AU/NZ versions come with Ancestry.com.au and the UK versions of FTM come with Ancestry.co.uk subscriptions.

]]> http://www.gouldgenealogy.com/2010/03/how-to-activate-your-free-ancestry-subscription-that-comes-with-family-tree-maker/comment-page-1/#comment-148 David Smith Fri, 26 Mar 2010 04:31:52 +0000 http://www.gouldgenealogy.com/?p=330#comment-148 All of the Ancestry info seems to relate to USA. Is there a link to Australian genealogy. All of the Ancestry info seems to relate to USA. Is there a link to Australian genealogy.

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